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HOME > About > Store Policy

What information do we collect?

Payments accept

l         Visa

l         MasterCard

l         American Express

l         Discover Card

l         Cashier Check, Money Order((Note: All Prepaid Orders will take longer to process due to all checks must cleared, including Cashier's Check due to the existence of fraudulent checks.)

l         PayPal and bank wire transfer.

l         All PayPal customers must have a verified PayPal account and confirmed shipping address. Orders paid through ineligible PayPal accounts will not be processed.

Shipping

Domestic orders are shipped from our warehouses in Warminster pa 18974. Orders received before 3:00 pm EST will usually ship same day. Orders placed on weekends and holidays will be shipped the next business day. We are unable to ship to P.O. Box addresses. Once your order has been placed and processed, your shipping address cannot be changed or updated. Shipping charges are non-refundable.

We ship to United States only. If your address is APO/FPO, Puerto Rico, Hawaii, Virgin Islands. Please contact us for shipping fee.

Sales Tax
Sales tax is only required for orders shipping within our resident states of business. Therefore, all orders shipping within  Pennsylvania will be charged the applicable sales tax according to your area's tax rate. If you are a tax exempt company in Pennsylvania and do not wish to be charged sales tax, please call in your order and let our sales staff know you are tax exempt. You will need to fax in your sales tax exemption certificate to 215-956 0237.

WARRANTY

products carry a 1-year warranty unless otherwise indicated. 3 year warranty plan is also available for purchase. Lypctech.com will, at its sole discretion, replace or repair any products found to be defective during their warranty period. Lypcteech.com will not honor any other warranty, implied or otherwise, including those of merchantability and fitness for a particular purpose.

Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physically damaged. Physical damage voids any warranty previously implied for any product.

Product Return Procedure

·         To return a product based upon Lypctech.com' replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). All RMA must be filed online. Lypctech.com will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by Lypctech.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

 

·         Customer is solely responsible for shipping any returned product to Lypctech.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, and other accessories provided by the manufacturer. If any component of the returned product is missing, Lypctech.com Return Procedure will be breached and Lypctech.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

 

·         Lypctech.com will not credit back to Customer the original shipping charges. In addition, Lypctech.com will assess a 15% restocking fee against the Customer's account on all returns for credit.

PRIVACY POLICY

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our web page and business.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

We do not provide site visitors with access to information that we have collected and that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information. Consumers can have this information corrected by sending us e-mail at the above address or by calling us at the above telephone number.

With respect to security: When any personal information (personal data, billing information, etc) is collected, we will always use 256bit encryption to pass your information to us. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm

LIMITATION OF LIABILITIES:

Lypctech.com does not represent that the products and services it sells may not be compromised or circumvented; that the product will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; or that the products or services will in all cases provide adequate warning or protection. Customer understands that a properly installed and maintained video monitoring system may only reduce the risk of burglary or robbery, but it is not insurance or a guaranty that such will not occur or that there will be no personal injury or property loss as a result. Consequently, Lypctech.com shall have no liability for any personal injury, property damage or other loss based on a claim that the products or services failed to operate or give warning.

Neither Lypctech.com nor lypctech.com's affiliates, employees, or agents will be liable to customer or to any third party for any direct, indirect, incidental, special, punitive, consequential or other damages, losses, allegations, claims, suits or other proceedings, expenses, liabilities or costs (including legal fees) including loss of profits, earnings, business opportunities or data, costs of procurement of substitute goods or services or personal injury (including death) resulting from, arising out of or in connection with, directly or indirectly, customer use of Lypctech.com's equipment, services, or installation activities or customer reliance on any other use of the equipment or services.

Installation of video surveillance equipment is performed by third party independent contractors. Lypctech.com may assist the customer in finding local installers and help coordinate installation activities. However, under no circumstances shall Lypctech.com be held liable for damages to customer's property, building, and personal injury, loss of profits, earnings and cost of procurement of substitute goods arising out of or in conjunction with installation activities. Any and all customer's claims arising out of or in conjunction with installation activities shall be directed to the third party installer. It is the responsibility of the customer to ensure that the installer has proper liability/insurance coverage and/or properly licensed.

In no event shall Lypctech.com's total liability for any or all breaches of warranty exceed the actual amount of hardware purchased by the customer from Lypctech.com.

Lypctech.com will not be responsible for the loss of any information/video. In the event of any loss in connection with Lypctech.com's equipment failing, Lypctech.com's sole remedy shall be the replacement of failed equipment.

 Neither Lypctech.com nor lypctech.com's affiliates, employees, or agents will be liable to customer or to any third party for any direct, indirect, incidental, special, punitive, consequential or other damages, losses, allegations, claims, suits or other proceedings, expenses, liabilities or costs (including legal fees) including loss of profits, earnings, business opportunities or data, costs of procurement of substitute goods or services or personal injury (including death) resulting from, arising out of or in connection with, directly or indirectly, customer use of Lypctech.com's equipment, services, or installation activities or customer reliance on any other use of the equipment or services Installation of video surveillance equipment is performed by third party independent contractors. Lypctech.com may assist the customer in finding local installers and help coordinate installation activities. However, under no circumstances shall Lypctech.com be held liable for damages to customer's property, building, and personal injury, loss of profits, earnings and cost of procurement of substitute goods arising out of or in conjunction with installation activities. Any and all customer's claims arising out of or in conjunction with installation activities shall be directed to the third party installer. It is the responsibility of the customer to ensure that the installer has proper liability/insurance coverage and/or properly licensed.

In no event shall Lypctech.com's total liability for any or all breaches of warranty exceed the actual amount of hardware purchased by the customer from Lypctech.com.

Lypctech.com will not be responsible for the loss of any information/video. In the event of any loss in connection with lypctech.com's equipment failing, Lypctech.com's sole remedy shall be the replacement of failed equipment.

 

 

 

 

 

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